Welcoming You Back Safely

Our priority is to keep our visitors, staff and artists safe. We have received the Visit Britain 'We're Good to Go' industry standard mark, so you can feel confident knowing that artsdepot is COVID-secure based on the latest government guidelines.

Following the lifting of restrictions in July 2021, we have kept the following procedures in place:
 
Face masks 
We are asking everyone visiting artsdepot to continue wearing a face mask whilst in the building, including in the theatres, unless they are seated at a table eating or drinking or are exempt. Staff will continue to wear face masks too.

Test & Trace  
So that we can continue to support efforts to reduce the rate of new infections we are asking all visitors to continue scanning the NHS QR code using the NHS Covid-19 App, even if you are just popping in for a coffee. Posters with the QR code on can be found on the ground floor and throughout the building. Alternatively you can give your details at the Box Office. Your information will only be held for 21 days and won’t be shared with anyone apart from NHS Test & Trace, if required.

Social distancing  
We are now operating our theatres and spaces at their normal capacities. We ask all customers to be aware of each other's personal space, and maintain social distancing when queueing or moving around the building. 

Enhanced Cleaning Procedures
Cleaning and disinfecting continute to take place frequently throughout the building, paying particular attention to touch points. Protective screens will remain in place at the Box Office and café.

Hand Sanitiser
There are touch-free sanitiser points available throughout the building. Please use these during your visit.

Air Conditioning
Our building is ventilated and heated by air handling units rather than air conditioning units. These draw fresh air from outside into the building, heating or cooling it as necessary and do not recirculate air

Contactless Payments & Tickets
Please use contactless and card payments at the Box Office and café. 

We will continue to use contactless tickets for all events. On the day of the performance or event, you’ll receive a text message with a link to your tickets. Please make sure you give us a mobile number when booking.

We’ll be reviewing these measures regularly and updating when necessary. Thank you for observing our procedures and helping to keep everybody safe and sound. If you have any comments, please email info@artsdepot.co.uk