Duty Manager

The role will oversee the safety, wellbeing and customer care of visitors and audiences, supervise casual Visitor Services Assistants, liaise with internal departments such as technical and be a point of contact for visiting companies, hirers, producers and artists.

Our Visitor Services team is responsible for the day to day running of our visitor facing operations and ensuring a good standard of customer care and Health & Safety.

This role is a great opportunity for someone who loves working with a broad range of people and communities and is enthusiastic about delivering excellent customer service.

artsdepot is committed to encouraging diversity and eliminating discrimination. Our aim is that our workforce will be truly representative of all sections of society and that each individual feels respected and able to give their best.

As part of our commitment to developing our workforce to be reflective of our communities we are particularly encouraging of applications from individuals who are ethnically diverse, disabled, LGBTQI and from lower socio-economic backgrounds. artsdepot is a Disability Confident employer.

For further information, please download the Application Pack from this page. If you have any queries about the role or the application process, please contact recruitment@artsdepot.co.uk.

To apply: please send your CV and a covering letter detailing how you meet the criteria for the role and why you want the position, and an Equal Opportunities Form (downloadable from this page) to recruitment@artsdepot.co.uk.

If you would like to submit your application in an alternative format, please contact recruitment@artsdepot.co.uk for more information.

Please note: this role has a rolling deadline. Applications will be reviewed as they come in and recruitment will stop when we have found a suitable candidate. We recommend that you apply as soon as you are able.

We look forward to receiving your application.