Photo of people lined up - legs, feet and the lower half of wheelchairs can only be seen.

Accessibility

We are committed to making sure everyone can enjoy our facilities. If you'd like to discuss any access requirements before you visit, please call our Box Office team on 020 8369 5454. And if you need any assistance while you're here, just ask a member of staff, we're happy to help.

The Building

artsdepot is completely accessible to wheelchair users with step free access throughout. Multiple lifts provide access to all floors.

Our Box Office, Café, and Bar all have lowered counter-top sections for wheelchair users to place their orders.

Disabled toilets can be found on levels 2 & 3.

Induction loop infrared systems, for those who are hard of hearing, are available at the Box Office and Café.

Guide dogs and assistance dogs are welcome.

Performances

If you're coming to see a show and have special access requirements, please contact us in advance so that we can make sure your needs are catered for.

We have specific seats available for wheelchair users inside our two theatres. These provide good views of the stage and ease of access. Please call the Box Office to book these seats.

artsdepot’s disability and access policy complies with the Disability Discrimination Act, where all patrons are treated equally and therefore does not offer concessions for disabled audience members. However, for most performances, if you are disabled and require a personal assistant that personal assistant can receive a complimentary ticket.

Both of our theatres have induction loop infrared systems for those who are hard of hearing. Please make us aware when booking tickets, so we can ensure you receive a headset when you arrive.

For most performances, assistance dogs are welcome in the auditorium. However, on occasion this may not be possible due to the content or format of the show. Please contact the Box Office in advance if you would like to bring an assistance dog to a performance. A member of staff can dog-sit for the duration of a performance upon request.

Parking

10 spaces for disabled badge holders are available in the car park below artsdepot, run by euro car parks. Maximum length of stay is 4 hours and the car park is open:

Mon – Sat, 7.30am – 9pm (pay & display)
Sun and Bank Holidays, 9am – 5pm (free)

After evening performances you can reach the car park via the artsdepot lift; the gates open automatically to let cars out.

There is also a drop off area for disabled visitors and carers, right outside our front entrance.