photo of box office reception area

Booking Information

Concessions: On shows where concessions apply, under 16s, students, over 60s and those on income support or jobseekers allowance qualify. You will need to show proof of status when collecting your tickets.

Personal Assistants: In line with the Disability Discrimination Act all customers are treated equally, therefore we do not offer concessions on the grounds of disability. However, for most performances, if you are disabled and need a personal assistant, your assistant can receive a free ticket.

Babes in arms: For most shows children under 18 months are considered babes in arms. They can sit in their parent's lap and do not require a ticket. Baby carriers and buggies must remain outside the theatre. For shows where children under 18 months do require a ticket, we’ll make it clear on the website.

Children: Under 12s must be accompanied by an adult.

Age Restrictions: Staff may refuse entry where age restrictions apply, so it's best to bring ID.

Groups: A 10% discount is available on most shows for groups of 10 or more. Please call the Box Office to reserve tickets, as group booking discounts are not available online.

Latecomers: To minimise disruption to the rest of audience and the performers, latecomers are admitted a suitable break in the performance. Some shows do not admit latecomers at all.

Can’t make the show? We understand that sometimes even the best laid plans have to change. Please speak to our Box Office team if you are having any issues with your booking and we’ll do our best to help. We may be able to exchange or resell your ticket. See terms & conditions for details and charges.

Please note, these details apply to artsdepot's programmed shows. Companies hiring artsdepot may operate differently.

Click on Terms and Conditions for full details